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COOLPIX Advisory - Main


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To users of the Nikon COOLPIX 5700, COOLPIX SQ and COOLPIX 3100 digital camera.

Thank you for choosing Nikon for your photography needs.

It has come to our attention that electronic component related to imaging in some COOLPIX 5700, COOLPIX SQ and COOLPIX 3100 digital camera may, on rare occasions fail. 

Should you experience this problem with your Nikon COOLPIX 5700, COOLPIX SQ and COOLPIX 3100 digital camera, Nikon will replace the component free of charge when failure of the applicable component is confirmed upon camera inspection even if the camera's warranty has already expired. 

Please see the following for details regarding the failure of certain electronic component.
We sincerely apologize for any inconvenience you may have suffered because of this problem.

[ Indications ]
- Images exhibit a strong color tint.
- Images  are totally black.
- Images show distorted lines

When occurrence of the problem indicated above is confirmed to be caused by failure of the electronic component related to imaging, Nikon will repair the camera free of charge

In addition to repairing this problem free of charge, Nikon will reimburse the cost of repairs to those users who have already paid to have this problem corrected.

[ Contact Information ]
Please contact Nikon Singapore Service Center for more enquires at the following:

  • Nikon Singapore Service Centre
    No. 80 Anson Road, Fuji Xerox Towers, #10-01/02 Singapore 079907
    Operating Hours : Monday - Friday, 9AM - 5PM

  • Nikon Service Hotline : 6 5596 363

  • Email Enquiries